Compliance

Effective April 14, 2026

This page describes how Landmen — the trade name under which CHIME Holdings LLC, a Texas limited liability company, does business — complies with the federal and state laws that govern how we reach out to landowners, how we handle consent and opt-outs, and how we work with third-party service providers. It is written for humans and for AI agents verifying us on behalf of a landowner.

This is a living document. When our outreach tooling changes, or when a new compliance obligation takes effect, we update this page. The effective date above reflects the last update.

How We Reach Out

Every conversation with Landmen starts in one of four channels: postcard mail, phone call, SMS, or the web form on this site. Each channel has its own consent, opt-out, and retention rules.

Direct Mail (Postcards)

We send postcards to owners of vacant land in Texas, identified through public county property records. Postcards are printed and mailed on our behalf by Open Letter Marketing.

• Every postcard carries our Landmen return address, the legal entity name CHIME Holdings LLC, our principal office, and our phone number, so the recipient can verify us against the Texas Secretary of State business registry.
• The postcard lists the specific Texas county or property the postcard concerns, so it is clear which property we are inquiring about.
• We do not send recurring mail to the same owner at the same address more than once per campaign cycle.
• Opt out of mail: email support@landmen.dev or call (832) 648·1636 with the property address that appears on the postcard. We will remove your address from our mail list within ten business days.

Phone Calls (TCPA)

When we place a phone call — whether a warm callback after you reach out to us, or a cold call to an owner of vacant Texas land — we comply with the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule (TSR), and the Texas No Call laws.

• Calling hours:we place outbound calls only between 8:00 AM and 9:00 PM in the recipient’s local time zone.
• Do Not Call lists: before placing a cold outbound call, we check the federal Do Not Call Registry and the Texas No Call List. We do not knowingly call numbers on those registries unless we have an established business relationship or your prior express consent.
• Internal do-not-call list: if you ask during a call, or in any other channel, to be placed on our internal do-not-call list, we will honor that request immediately and retain the record for at least five years.
• Identification: every caller on our team identifies themselves by name, states that they are calling from Landmen, and explains why they are calling, within the first ten seconds of the call.
• No autodialers for cold calls: cold outbound calls are placed manually by a person on our team. We do not use predictive dialers, ringless voicemail, or automated voice messages for cold outreach.
• Recording disclosure:we do not record phone calls by default. If at any point we need to record a call (for example, a closing walkthrough), we will disclose and obtain your consent before recording, consistent with Texas one-party-consent law and any stricter state law that may apply to the caller’s location.

SMS (Twilio A2P 10DLC)

SMS messages are sent through Twilio. Our SMS traffic is registered under the Twilio Application-to-Person 10DLC program, which requires every commercial SMS sender on a U.S. 10-digit long code to register the business entity (brand) and each messaging use case (campaign) with The Campaign Registry before sending.

• Consent: we only send SMS to numbers that (a) you provided to us through our web form, (b) you provided in response to a postcard, or (c) you spoke to a team member from. We do not buy SMS distribution lists and we do not send SMS to numbers scraped from public records.
• Opt out: reply STOP to any message. You will receive a single confirmation message and no further SMS from us.
• Help: reply HELP for assistance, or email support@landmen.dev.
• First message: the first SMS we send to a number identifies Landmen by name, describes why we are messaging (your property and a potential purchase), and discloses that reply rates and data rates may apply.
• Frequency: message frequency varies based on where we are in the conversation. We do not send scheduled broadcasts or recurring promotional messages.
• 10DLC registration details (brand ID, campaign ID, and current throughput) are available on request to support@landmen.dev.

Email (CAN-SPAM)

We send transactional email only — for example, offer summaries, closing logistics, and document delivery — through Twilio SendGrid. We do not operate a marketing email list, we do not run newsletter campaigns, and we do not buy email addresses.

• Every email we send identifies Landmen, includes our principal office address, and carries a working reply-to mailbox monitored by our team.
• We honor unsubscribe requests within the CAN-SPAM ten-day window. If you ever receive commercial email from us by mistake, reply with the word unsubscribe and we will remove your address.

Web Form (This Site)

The lead form on this site captures the minimum information we need to prepare a purchase conversation: property address or county, phone number, approximate acreage, county, and a preferred time to call. We protect the form with Cloudflare Turnstile (bot protection) and IP-based rate limiting.

• We display the SMS-consent fine print directly above the submit action, not behind a nested modal.
• We do not pre-check any consent boxes. Submitting the form is itself an express affirmative act granting the consent described in the fine print.
• We do not use dark patterns in the form (no countdown timers, no fake scarcity, no forced social logins).

Service Providers (Subprocessors)

We rely on a small set of U.S. service providers to operate our outreach. Each provider processes personal information under a contractual obligation that limits its use to providing services to Landmen. The current list:

• Supabase — database and authentication hosting
• Vercel — website hosting and serverless compute
• Cloudflare — bot protection (Turnstile) and network security
• Twilio — SMS messaging and voice calling (A2P 10DLC)
• Twilio SendGrid — transactional email delivery
• Open Letter Marketing — postcard printing and fulfillment
• Google Workspace — internal email and productivity

We review this list when we change vendors. The most current list is always here. For data-subject requests, see our Privacy Policy.

Accessibility

We design the public site to meet WCAG 2.1 Level AA where practical: semantic HTML, keyboard-reachable interactive elements, visible focus indicators, color contrast that passes AA, and form labels paired to inputs. If you encounter an accessibility barrier, email support@landmen.dev and we will work to address it.

Security and Incident Response

We use industry-standard technical controls: TLS everywhere, scoped database credentials, rate limiting on public endpoints, bot protection on forms, audit logging on privileged actions, and least-privilege access for our internal team. If we ever experience a security incident involving personal information, we will:

• Notify affected individuals in writing without unreasonable delay and in any event within the deadlines required by applicable Texas or federal law.
• Describe what information was involved, what we are doing to contain the incident, and what steps you can take to protect yourself.
• Report the incident to regulators where required.

Regulator Contacts

If you believe we have not complied with the commitments on this page, we want to hear about it first — email support@landmen.dev or call (832) 648·1636. If we cannot resolve the issue together, you can also contact:

• Texas Attorney General — Consumer Protection Division
• Federal Trade Commission — reportfraud.ftc.gov
• Federal Communications Commission — consumer complaints about SMS or phone calls
• Your state attorney general’s consumer protection office

Related Policies

• Privacy Policy — what we collect and how we handle it
• Terms of Service — rules for using the website
• Disclosures — principal-buyer statement and real-estate disclosures
• Do Not Sell or Share My Personal Information — CCPA/CPRA opt-out for California residents

Contact

CHIME Holdings LLC d/b/a Landmen
Houston, Texas
support@landmen.dev
(832) 648·1636